Balneario Illetas, located in one of the most exclusive spots on the Mallorca coast, is the ideal retreat for those seeking to enjoy nature and the sea with a higher level of comfort. With a wide variety of services, including hammock, umbrella, pergola rentals, and water activities, the spa faces the challenge of effectively managing high demand during the peak season.
With the implementation of TPV Beach, the spa has managed to optimize its operations, facilitating a much faster, more agile, and efficient management of the available resources. Thanks to the innovative technology of our system, Balneario Illetas has automated the management of rentals, reservations, and sales, simplifying staff work and improving customer service.
Digital Transformation within Reach of All
The TPV Beach system has allowed the spa staff to quickly adapt to new technologies without the need for prior experience with management systems. With simple training, employees began efficiently managing hammock, umbrella, and other service reservations, while managers could supervise the entire process from a centralized platform.
Key Benefits in Daily Operations
One of the main benefits has been the optimization of the payment process and ticket issuance, which is now done instantly, eliminating the need for cash handling or traditional methods that slow down service. Additionally, tourists can make reservations comfortably in advance, avoiding long queues and improving their experience at the spa.
Increased Customer Satisfaction and Loyalty
Thanks to the ease of use and improved operational efficiency, customers of Balneario Illetas have experienced a higher level of service. The ability to manage bookings, check availability, and receive immediate assistance has contributed to a much more satisfying experience. As a result, there has been an increase in customer loyalty rates and a higher rate of repeat visits.
The implementation of TPV Beach at Balneario Illetas has marked a turning point in the way they manage their services. Thanks to digitization, the spa has not only improved its productivity but also the overall satisfaction of its customers. If you want to transform the way you manage your spa and offer a higher quality experience to your visitors, TPV Beach is the tool you need.
Don’t wait any longer! Take the step toward digital management with TPV Beach and take your customer experience to a new level.
